
Connect Salesforce to Core Systems with Reusable APIs
Salesforce can become an island when customer and service processes still depend on core banking, ERP, commerce or legacy systems connected through brittle interfaces.
iTANZ designs a MuleSoft integration layer using reusable governed APIs so Salesforce and core systems exchange data through controlled interfaces rather than repeated point-to-point connections.
The target state reduces re-keying, improves reuse and makes future customer, channel and automation use cases easier to add.
A CRM becomes far more valuable when the rest of the enterprise can reliably participate in the customer process.




